Refund Policy and Terms of Service

Refund Policy & Terms of Service

Refund Policy

At TeamOne Nutrition, we prioritize customer satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, please review our refund and return policy below.

Eligibility for Returns & Refunds

✅ Returns must be requested within 14 days of receiving your order.
✅ Items must be unused, unopened, and in original packaging.
✅ Proof of purchase (order confirmation or receipt) is required.
✅ We do not accept returns on consumable products that have been opened.

How to Request a Return

1️⃣ Contact Us: Email our support team at support@teamonenutrition.com with your order details.
Approval Process: Our team will review your request and provide return instructions.
Shipping: Customers are responsible for return shipping costs unless the product is defective.
Refund Processing: Once we receive and inspect the returned item, we will issue a refund to your original payment method within 5-7 business days.

Non-Refundable Items

❌ Opened or used supplements
❌ Items purchased on final sale or during special promotions
❌ Digital products or downloadable content

Damaged or Incorrect Orders

If you received a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.

Terms of Service

1. General Information

Welcome to TeamOne Nutrition. By accessing our website (https://teamonenutrition.com/) and purchasing our products, you agree to comply with our terms and conditions.

2. Product Use & Disclaimer

  • Our supplements are intended for health-conscious individuals and athletes.
  • Always consult a physician before using any product, especially if you have medical conditions or are taking medication.
  • TeamOne Nutrition is not responsible for adverse effects resulting from misuse.

3. Pricing & Payments

  • All prices are in [Currency] and subject to change without notice.
  • We accept major credit/debit cards, Apple Pay, and other secure payment methods.

4. Shipping & Delivery

  • Orders are processed within 24-48 hours and shipped via trusted courier services.
  • Delivery times vary by location; estimated shipping times are provided at checkout.
  • We are not responsible for customs duties or import taxes for international orders.

5. Privacy Policy

  • We collect and process personal data in compliance with GDPR and local laws.
  • Your information is used only for order processing and marketing (with consent).
  • We do not sell or share your data with third parties.

6. Limitation of Liability

  • TeamOne Nutrition is not liable for any indirect or consequential damages.
  • We do not guarantee specific fitness results from product use.

7. Updates to Terms

  • We reserve the right to update these policies at any time. Continued use of the site means acceptance of changes.

📞 Contact Us

For any refund requests, order issues, or general inquiries, please contact us at:
📧 Email: support@teamonenutrition.com

🚀 Thank you for choosing TeamOne Nutrition! Stay fueled, stay strong!